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Nationwide outages by AT&T affecting calls to the hospital – how to reach us

Posted on April 3, 2017

PHONE SERVICE UPDATE:  AT&T has provided an update that the issue affecting our phone system has now been resolved and the main line to the hospital: 865-835-1000 is back online. Thank you so much for your patience during this event


As part of nationwide outages reported by AT&T, we are currently experiencing telephone issues with our main hospital number. To reach the Methodist Medical Center operator, please call 865-425-8160.  You may reach patient rooms directly by calling 865-835-1+room number, and you may dial departments directly. For a list of our department numbers, go to

We are continuing to work with AT&T representatives regarding these issues. We appreciate your patience.